The monitoring period has ended for this issue and no further impact has been observed. If you are still experiencing issues using the Box Notes service, please contact the Box User Services team via https://community.box.com/help.
Posted 6 months ago. Nov 10, 2017 - 00:23 PST
Box Engineers have remediated the issue, and is monitoring to ensure no further impact.
Posted 6 months ago. Nov 10, 2017 - 00:13 PST
Box Engineering is currently investigating an issue where some users may receive a Service Unavailable error when trying to access Box Notes