Box Status

All Systems Operational

Box Web Application Operational

Uploads/Downloads Operational

Collaboration Operational

Search Operational

Preview Operational

Sharing (Shared Links) Operational

Email Notifications Operational

Admin Console & Functionality Operational

Governance (Retention) Operational

Governance (Legal Holds) Operational

Workflows and Automations Operational

Comments and Tasks Operational

Accessible Site (a.box.com) Operational

Box Sign Operational

Box Canvas Operational

Box Shield (Threat Detection) Operational

Box Shield (Virus Detection) Operational

Box Shield (Auto Classification) Operational

Box Shuttle Operational

Watermarking Operational

Box Hubs Operational

Box AI Operational

Enterprise Reports Operational

Box Forms Operational

Box Doc Gen Operational

Box AI Studio Operational

Box Platform / API Operational

Content API Operational

Content Preview Operational

Authentication (OAuth 2.0 / JWT) Operational

Search Operational

Uploads/Downloads Operational

Webhooks Operational

Box Embed Widget Operational

Box Sign Operational

Box Canvas Operational

Workflows and Automations Operational

Box Shuttle Operational

Box AI Operational

Box Doc Gen Operational

Box Apps Operational

Desktop Applications Operational

Box Sync Operational

Box Drive Operational

Box Edit / Tools Operational

Mobile Applications Operational

Preview Operational

Search Operational

Uploads/Downloads Operational

Mobile-Optimized Website (m.box.com) Operational

Box Notes Operational

Web Application Operational

Box Relay Operational

Partners / Integrations Operational

Microsoft Online Operational

Apple iWork Operational

Box for Salesforce Operational

Google Apps Operational

NetSuite Operational

Microsoft Teams Operational

Slack Operational

Box Community and Support Website (community.box.com) Operational

Case Submission Workflow Operational

Blog Posts and Knowledge Articles Operational

Community Forums Operational

Box University Operational

Developer Console / Docs (developer.box.com) Operational

FTP Operational

Box Website Operational

Box Zones Operational

Australia Operational

Canada Operational

France Operational

Germany Operational

Ireland Operational

Japan Operational

Singapore Operational

UK Operational

US Operational

Operational

Degraded Performance

Partial Outage

Major Outage

Maintenance

Past Incidents

Apr 2, 2025

No incidents reported today.

Apr 1, 2025

No incidents reported.

Mar 31, 2025

No incidents reported.

Mar 30, 2025

No incidents reported.

Mar 29, 2025

No incidents reported.

Mar 28, 2025

No incidents reported.

Mar 27, 2025

No incidents reported.

Mar 26, 2025

No incidents reported.

Mar 25, 2025

[Major] Box Shuttle Service Seeing Issues Creating New Jobs

Resolved - After further monitoring, this incident is now considered resolved. Box Shuttle Service has been restored to full functionality. If you continue to experience any issues, please contact Box Support at https://support.box.com.
Mar 25, 09:44 PDT

Monitoring - Our team has taken steps to remediate this issue and is seeing improvement for Box Shuttle service. We are seeing most new Shuttle jobs creating now without issue. We are continuing to monitor for any additional impact.
Mar 25, 09:08 PDT

Investigating - We are investigating an issue affecting new job creations via the Box Shuttle service. The issue began at approximately 6am PST. We will provide more information as soon as it is available.
Mar 25, 08:44 PDT

Mar 24, 2025

No incidents reported.

Mar 23, 2025

No incidents reported.

Mar 22, 2025

No incidents reported.

Mar 21, 2025

[Minor] Customers may be experiencing issues with uploads and downloads

Postmortem - Read details
Mar 27, 08:34 PDT

Resolved - After further monitoring, this incident is now considered resolved. Our Service has been restored to full functionality. If you continue to experience any issues, please contact Box Support at https://support.box.com.
Mar 21, 11:07 PDT

Monitoring - Our team has taken steps to remediate this issue and is seeing improvement for uploads and downloads. We are continuing to monitor for any additional impact.
Mar 21, 10:40 PDT

Identified - Our team has identified the underlying cause of this issue and is working to take remediating steps. We will provide additional updates as they become available.
Mar 21, 10:21 PDT

Update - We are continuing to investigate this issue.
Mar 21, 09:53 PDT

Update - We are continuing to investigate this issue.
Mar 21, 09:50 PDT

Investigating - We are investigating an ongoing issue affecting uploads and downloads. We will provide more information as soon as it is available.
Mar 21, 09:50 PDT

Mar 20, 2025

No incidents reported.

Mar 19, 2025

[Critical] Customers may experience issues with Login and All Files page

Postmortem - Read details
Mar 27, 08:35 PDT

Monitoring - Our team is still monitoring the issue and is seeing improvement for authentication and accessing to the All Files page. We are continuing to monitor for any additional impact.
Mar 19, 04:23 PDT

Update - We are continuing to investigate this issue.
Mar 19, 04:12 PDT

Investigating - Our team is investigating an issue with the login page, authentication, and All files page. Users may see errors or slowness when attempting to access to Box. We will provide additional information as it becomes available.
Mar 19, 03:58 PDT