We have concluded our monitoring and are still not seeing new customer impact. If you are seeing any new issues, please let us know at https://support.box.com
Apr 21, 12:18 PDT
We have seen a significant decrease in new customer impact. We will continue to monitor and provide another update.
Apr 21, 09:55 PDT
We are seeing a small improvement with latency to Admin Reports and Events API. We will provide another update tomorrow at 10 AM PT.
Apr 20, 18:10 PDT
We are continuing to investigate this issue. We will provide an update at 6 PM PT or the next status change.
Apr 20, 11:46 PDT
We continue to see latency with our Admin Reports and Events API. We will provide another update with the next change in status.
Apr 19, 17:39 PDT
We are seeing latencies with Admin Reports and the Events API. Please look out for our next update.
Apr 19, 11:57 PDT
We are no longer seeing customer delays to Admin Reports or latencies to the Events API. We will continue to monitor and provide an update in one hour.
Apr 19, 11:32 PDT
We are investigating an issue impacting Admin Reports run by Admin/Co-Admins in the Admin Console and delay to the Admin Events API endpoint. We will provide more information as soon as it is available.
Apr 19, 09:19 PDT