All Systems Operational
Box Web Application ? Operational
Login/SSO Operational
Uploads/Downloads Operational
Collaboration Operational
Search Operational
Preview Operational
Sharing (Shared Links) Operational
Email Notifications Operational
Admin Console & Functionality Operational
Governance (Retention, Legal Holds) Operational
Workflows and Automations Operational
Comments and Tasks Operational
Accessible Site (a.box.com) Operational
Box Platform / API Operational
Content API Operational
Content Preview ? Operational
Authentication (OAuth 2.0 / JWT) Operational
Search Operational
Uploads/Downloads Operational
Webhooks Operational
Desktop Applications Operational
Login/SSO Operational
Box Sync ? Operational
Box Drive ? Operational
Box Edit / Tools Operational
Mobile Applications Operational
Login/SSO Operational
Preview Operational
Search Operational
Uploads/Downloads Operational
Mobile-Optimized Website (m.box.com) Operational
Box Notes Operational
Web Application Operational
Desktop Client Operational
Box Relay Operational
Relay Tasks, Workflows, and Templates Operational
Relay Workflow API Operational
Partners / Integrations ? Operational
Microsoft Online Operational
Apple iWork Operational
Box for Salesforce Operational
Google Apps Operational
Box Community and Support Website (community.box.com) Operational
Case Submission Workflow Operational
Blog Posts and Knowledge Articles Operational
Community Forums Operational
Box University Operational
Developer Console / Docs (developer.box.com) ? Operational
FTP ? Operational
WebDAV Operational
Box Website ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Oct 20, 2019

No incidents reported today.

Oct 19, 2019

No incidents reported.

Oct 18, 2019

No incidents reported.

Oct 17, 2019

No incidents reported.

Oct 16, 2019

No incidents reported.

Oct 15, 2019

No incidents reported.

Oct 14, 2019

No incidents reported.

Oct 13, 2019

No incidents reported.

Oct 12, 2019

No incidents reported.

Oct 11, 2019

No incidents reported.

Oct 10, 2019
Resolved - After further monitoring this incident is now considered resolved. Please reach out to Box Support if you continue to have any issues. https://support.box.com
Oct 10, 20:08 PDT
Monitoring - We have taken steps to remediate the effects of this incident and all Box services are now operational. We are monitoring to ensure there are no further issues . Please reach out to Box Support if you are having any issues. https://support.box.com
Oct 10, 19:15 PDT
Update - We are continuing to investigate this incident on our end. To provide a summary:

The Box API may return an increased number of 503 errors. We are seeing higher instances of this happening with the search endpoint but may occur on all other endpoints.

Email notifications may be delayed.

Box preview fails. This is especially the case for newly uploaded files.

In general, users may experience errors when uploading through Box Services including the Web App, Box Drive, FTP, API, and WebDAV.

The next update will be in 30 minutes if not sooner.
Oct 10, 17:43 PDT
Update - We are continuing to investigate this issue.
Oct 10, 16:55 PDT
Update - In addition to the API, uploads, and downloads - notifications may be delayed for users.
Oct 10, 16:52 PDT
Update - We are continuing to investigate an ongoing issue affecting the Box API including uploads and downloads. Search through the API may also be impacted. We will provide more information as soon as it is available.
Oct 10, 16:41 PDT
Update - We are continuing to investigate this issue.
Oct 10, 16:20 PDT
Investigating - We are currently investigating an ongoing issue affecting the Box API including uploads and downloads. Search through the API may also be impacted. We will provide more information as soon as it is available.
Oct 10, 16:06 PDT
Oct 9, 2019

No incidents reported.

Oct 8, 2019

No incidents reported.

Oct 7, 2019

No incidents reported.

Oct 6, 2019

No incidents reported.