All Systems Operational
Box Web Application ? Operational
Login/SSO Operational
Uploads/Downloads Operational
Collaboration Operational
Search Operational
Preview Operational
Sharing (Shared Links) Operational
Email Notifications Operational
Admin Console & Functionality Operational
Governance (Retention, Legal Holds) Operational
Workflows and Automations Operational
Comments and Tasks Operational
Accessible Site (a.box.com) Operational
Box Sign Operational
Box Platform / API Operational
Content API Operational
Content Preview ? Operational
Authentication (OAuth 2.0 / JWT) Operational
Search Operational
Uploads/Downloads Operational
Webhooks Operational
Box Embed Widget ? Operational
Box Sign Operational
Desktop Applications Operational
Login/SSO Operational
Box Sync ? Operational
Box Drive ? Operational
Box Edit / Tools Operational
Mobile Applications Operational
Login/SSO Operational
Preview Operational
Search Operational
Uploads/Downloads Operational
Mobile-Optimized Website (m.box.com) Operational
Box Notes Operational
Web Application Operational
Desktop Client Operational
Box Relay Operational
Partners / Integrations ? Operational
Microsoft Online Operational
Apple iWork Operational
Box for Salesforce Operational
Google Apps Operational
NetSuite Operational
Box Community and Support Website (community.box.com) Operational
Case Submission Workflow Operational
Blog Posts and Knowledge Articles Operational
Community Forums Operational
Box University Operational
Developer Console / Docs (developer.box.com) ? Operational
FTP ? Operational
Box Website ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jan 19, 2022

No incidents reported today.

Jan 18, 2022
Resolved - From January 18th at 1:40pm to January 19th at 1:40am PT, some users utilizing Box for EMM may have encountered an error during the login attempt. Our team has taken actions to remediate this behavior and no additional impact has been observed. If you are still encountering any issues with Box for EMM, please contact us at https://support.box.com.
Jan 18, 13:30 PST
Jan 17, 2022

No incidents reported.

Jan 16, 2022

No incidents reported.

Jan 15, 2022

No incidents reported.

Jan 14, 2022

No incidents reported.

Jan 13, 2022
Resolved - After further monitoring, this incident is now considered resolved. Box services have been restored to full functionality. Please contact Box Support at https://support.box.com/ if you continue to experience any issues.
Jan 13, 02:04 PST
Update - We are continuing to monitor for any further issues.
Jan 13, 02:02 PST
Monitoring - We have resolved the issue impacting Box Sign. We are continuing to monitor to ensure no further impact is observed
Jan 13, 02:00 PST
Investigating - Box is investigating reports of an issue with Box Sign. Users of this service may not be able to access it. Box engineers are actively reviewing the issue and will post updates at the next change in status.
Jan 13, 01:57 PST
Jan 12, 2022
Postmortem - Read details
Jan 18, 16:52 PST
Resolved - We have taken steps to resolve this issue and are considering the issue to be fully resolved. If you are seeing any new issues, please let us know at https://support.box.com.
Jan 12, 19:14 PST
Monitoring - The Engineering team has been able to identify the issue and have implemented a fix. We currently as seeing a drastic decrease in errors and are monitoring the situation. If you are experiencing any issues, please don't hesitate to submit a ticket at support.box.com.
Jan 12, 19:03 PST
Investigating - We are currently investigating an issue where some users in the Asia-Pacific region are unable to access Box via Box.com, Box Drive, and Box Notes. Box engineers are actively reviewing the issue and will post updates at the next change in status.
Jan 12, 18:56 PST
Jan 11, 2022

No incidents reported.

Jan 10, 2022

No incidents reported.

Jan 9, 2022

No incidents reported.

Jan 8, 2022

No incidents reported.

Jan 7, 2022

No incidents reported.

Jan 6, 2022

No incidents reported.

Jan 5, 2022

No incidents reported.