All Systems Operational
Box Web Application ? Operational
Login/SSO Operational
Uploads/Downloads Operational
Collaboration Operational
Search Operational
Preview Operational
Sharing (Shared Links) Operational
Email Notifications Operational
Admin Console & Functionality Operational
Governance (Retention, Legal Holds) Operational
Workflows and Automations Operational
Comments and Tasks Operational
Accessible Site (a.box.com) Operational
Box Sign Operational
Box Platform / API Operational
Content API Operational
Content Preview ? Operational
Authentication (OAuth 2.0 / JWT) Operational
Search Operational
Uploads/Downloads Operational
Webhooks Operational
Box Embed Widget ? Operational
Box Sign Operational
Desktop Applications Operational
Login/SSO Operational
Box Sync ? Operational
Box Drive ? Operational
Box Edit / Tools Operational
Mobile Applications Operational
Login/SSO Operational
Preview Operational
Search Operational
Uploads/Downloads Operational
Mobile-Optimized Website (m.box.com) Operational
Box Notes Operational
Web Application Operational
Desktop Client Operational
Box Relay Operational
Partners / Integrations ? Operational
Microsoft Online Operational
Apple iWork Operational
Box for Salesforce Operational
Google Apps Operational
NetSuite Operational
Box Community and Support Website (community.box.com) Operational
Case Submission Workflow Operational
Blog Posts and Knowledge Articles Operational
Community Forums Operational
Box University Operational
Developer Console / Docs (developer.box.com) ? Operational
FTP ? Operational
Box Website ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Dec 1, 2022

No incidents reported today.

Nov 30, 2022
Resolved - From approximately 2:13AM-2:55AM PT, some users may have experienced intermittent 500 errors when logging in to Box or accessing the All Files page. This issue was automatically detected by our internal monitoring and a fix was implemented. If you are still experiencing any issues with these services, please contact Box Support via https://support.box.com.
Nov 30, 22:30 PST
Nov 29, 2022

No incidents reported.

Nov 28, 2022

No incidents reported.

Nov 27, 2022

No incidents reported.

Nov 26, 2022

No incidents reported.

Nov 25, 2022

No incidents reported.

Nov 24, 2022

No incidents reported.

Nov 23, 2022
Resolved - After further monitoring, this incident is now considered resolved. Box Shield Service has been restored to full functionality.

If you continue to experience any issues, please contact Box Support at https://support.box.com.

Nov 23, 20:15 PST
Identified - The issue has been identified and a fix is being implemented.
Nov 23, 19:38 PST
Update - We are continuing to investigate this issue.
Nov 23, 19:24 PST
Update - We are continuing to investigate this issue.
Nov 23, 18:35 PST
Investigating - We are investigating an ongoing issue affecting Box Shield. Any existing classifications are still enabled. Ability to create classifications labels is broken. Customers may not be able to open any classification labels.
Nov 23, 18:35 PST
Postmortem - Read details
Nov 29, 12:39 PST
Resolved - From approximately 10:30AM-11:37AM PT, users may have experienced intermittent issues loading some Box services including the Admin Console, Collections, Annotations, File Request Links, Notification Center, and Relay. This issue was automatically detected by our internal monitoring and a fix was implemented. If you are still experiencing any issues with these services, please contact Box Support via https://support.box.com.
Nov 23, 10:30 PST
Nov 22, 2022

No incidents reported.

Nov 21, 2022

No incidents reported.

Nov 20, 2022

No incidents reported.

Nov 19, 2022

No incidents reported.

Nov 18, 2022

No incidents reported.

Nov 17, 2022

No incidents reported.