All Systems Operational
Box Web Application   ? Operational
Content API   Operational
Box Sync   ? Operational
Box Drive   ? Operational
Box Notes   Operational
Content Preview   ? Operational
Uploads/Downloads   Operational
Email Notifications   Operational
Search   ? Operational
Mobile   ? Operational
WebDAV   ? Operational
FTP   Operational
Box Relay   Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Jun 23, 2018

No incidents reported today.

Jun 22, 2018

No incidents reported.

Jun 21, 2018

No incidents reported.

Jun 20, 2018

No incidents reported.

Jun 19, 2018

No incidents reported.

Jun 18, 2018

No incidents reported.

Jun 17, 2018

No incidents reported.

Jun 16, 2018

No incidents reported.

Jun 15, 2018

No incidents reported.

Jun 14, 2018

No incidents reported.

Jun 13, 2018
Resolved - Earlier this morning, we addressed an intermittent issue with the Web Application. Affected users may have received intermittent 500 errors and a "Temporarily Unavailable" message when accessing the Box Web Application between 11:21 - 11:58am Pacific. We have confirmed no additional impact to this service has been observed. Our apologies for any disruption.
Jun 13, 11:21 PDT
Jun 12, 2018

No incidents reported.

Jun 11, 2018
Resolved - Our monitoring period following resolution has ended, and no further impact to the Box for Office Online integration has been observed. Thanks for your patience during our investigation and resolution process.

If you continue to experience any issues, please contact Box User Services at https://support.box.com
Jun 11, 18:02 PDT
Monitoring - We have resolved the issue affecting the Box for Office Online integration. Users of the integration should be able to edit .xlsx files concurrently without receiving any errors.

We are continuing to monitor the the integration to ensure no further impact is observed.
Jun 11, 17:44 PDT
Update - Thanks for your patience while we resolve the issue with the Box for Office Online integration!

Our release for this fix is still in progress. Some users may be able to concurrently edit .xlsx files again. We will provide another update in 1 hour or at the next status change.
Jun 11, 16:25 PDT
Update - We are continuing efforts to restore full functionality to the Box for Office Online integration. We are in the process of releasing a fix for this issue.

We will provide another update in 1 hour or at the next status change. Thanks for your patience!
Jun 11, 15:15 PDT
Update - We are continuing efforts to restore full functionality to the Box for Office Online integration. We are in the process of releasing a fix for this issue.

Users of this service may continue to receive a "Can't Edit Workbook" alert when attempting to edit Excel files with the Box for Office Online integration while the release is in progress.

We will provide another update in 1 hour or at the next status change.
Jun 11, 14:07 PDT
Update - We are continuing remediation efforts to restore full functionality to the Box for Office Online integration.

We will provide another update in 1 hour or at the next status change. Thanks for your patience!
Jun 11, 13:43 PDT
Identified - We are continuing remediation efforts to restore full functionality to the Box for Office Online integration.

Users of this service may continue to receive a "Can't Edit Workbook" alert when attempting to edit Excel files with the Box for Office Online integration while remediation is in process. Impact is limited to concurrent editing of .xlsx files. We will provide another update in 1 hour or at the next status change.
Jun 11, 12:33 PDT
Update - We are continuing to investigate reports of an intermittent issue with the Box for Office Online integration.

Users of this service may receive a "Can't Edit Workbook" alert when attempting to edit Excel files with the Box for Office Online integration. Impact is limited to concurrent editing of .xlsx files. We will provide another update in 1 hour or at the next status change.
Jun 11, 11:17 PDT
Update - We are continuing to investigate this issue.
Jun 11, 10:39 PDT
Investigating - We are investigating reports of an intermittent issue with the Box for Office Online integration. Users of this service may receive a "Can't Edit Workbook" alert when attempting to edit Excel files with the Box for Office Online integration. Affected services are subject to change as the investigation continues.
Jun 11, 10:31 PDT
Jun 10, 2018

No incidents reported.

Jun 9, 2018
Completed - The maintenance in our Data Centers has been completed.
Jun 9, 16:12 PDT
Update - The maintenance in our Data Centers continues at this hour. Further updates to be sent in the next 2 hours or as the status changes.
Jun 9, 14:04 PDT
Update - The maintenance has started. Updates will be provided every 2 hours or as the status changes.
Jun 9, 12:01 PDT
In progress - The maintenance has started. Updates will be provided every 2 hours or as the status changes.
Jun 9, 12:00 PDT
Scheduled - On Saturday, June 9, Box will perform a planned maintenance to upgrade back-end infrastructure in our data centers. The maintenance will take place throughout the day on Saturday, June 9 starting at 12:00 PM Pacific Standard Time. We do not anticipate adverse user impact or downtime from this activity. To mitigate potential risk, we have built a detailed test and execution plan. We will also closely monitor the status of the Box Services throughout the maintenance and immediately thereafter. Updates on the maintenance as well as any changes in status will be shared through our status site.
May 25, 11:30 PDT