All Systems Operational
Box Web Application ? Operational
Login/SSO Operational
Uploads/Downloads Operational
Collaboration Operational
Search Operational
Preview Operational
Sharing (Shared Links) Operational
Email Notifications Operational
Admin Console & Functionality Operational
Governance (Retention, Legal Holds) Operational
Workflows and Automations Operational
Comments and Tasks Operational
Accessible Site (a.box.com) Operational
Box Platform / API Operational
Content API Operational
Content Preview ? Operational
Authentication (OAuth 2.0 / JWT) Operational
Search Operational
Uploads/Downloads Operational
Webhooks Operational
Desktop Applications Operational
Login/SSO Operational
Box Sync ? Operational
Box Drive ? Operational
Box Edit / Tools Operational
Mobile Applications Operational
Login/SSO Operational
Preview Operational
Search Operational
Uploads/Downloads Operational
Mobile-Optimized Website (m.box.com) Operational
Box Notes Operational
Web Application Operational
Desktop Client Operational
Box Relay Operational
Partners / Integrations ? Operational
Microsoft Online Operational
Apple iWork Operational
Box for Salesforce Operational
Google Apps Operational
NetSuite Operational
Box Community and Support Website (community.box.com) Operational
Case Submission Workflow Operational
Blog Posts and Knowledge Articles Operational
Community Forums Operational
Box University Operational
Developer Console / Docs (developer.box.com) ? Operational
FTP ? Operational
Box Website ? Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Past Incidents
Sep 19, 2021

No incidents reported today.

Sep 18, 2021

No incidents reported.

Sep 17, 2021

No incidents reported.

Sep 16, 2021

No incidents reported.

Sep 15, 2021

No incidents reported.

Sep 14, 2021

No incidents reported.

Sep 13, 2021

No incidents reported.

Sep 12, 2021

No incidents reported.

Sep 11, 2021
Resolved - After further monitoring, this incident is now considered resolved. Box services have been restored to full functionality. Please contact Box Support at https://support.box.com/ if you continue to experience any issues.
Sep 11, 13:03 PDT
Monitoring - A fix has been implemented for the delayed information. We are seeing recovery in regards to the Reports being generated when exporting. We will continue to monitor the issue to assure full recovery.
Sep 11, 09:03 PDT
Identified - We are continuing to work on this issue. We'll provide another update later today at 9:00 pm Pacific or at the next change in status.
Sep 10, 16:22 PDT
Update - A fix has been implemented for the delayed information. We are seeing some recover in regards to the Reports being generated when exporting. We will continue to monitor the issue to assure recovery.
Sep 9, 21:13 PDT
Monitoring - A fix has been implemented for the delayed information. We are seeing some recover in regards to the Reports being generated when exporting. We will continue to monitor the issue to assure recovery.
Sep 9, 20:21 PDT
Identified - We are currently investigating an issue that is impacting information in exported reporting on the new Data Platform (https://support.box.com/hc/en-us/articles/360056766673-Viewing-Report-Status). Users may not see recent information for reports. Information can still be found by running the report as 'view' or accessing through Events API stream. We will return with more information soon.
Sep 9, 15:50 PDT
Sep 10, 2021
Sep 9, 2021
Sep 8, 2021

No incidents reported.

Sep 7, 2021

No incidents reported.

Sep 6, 2021

No incidents reported.

Sep 5, 2021

No incidents reported.