A problematic host was identified as the cause of the issue. We have switched to a backup host while we further investigate the affected host. We are considering the issue resolved as no impact was observed outside of the original time frame and no further updates will be provided here. If you are experiencing any issues, please let us know at https://support.box.com.
Posted 6 days ago. Oct 12, 2018 - 09:00 PDT
We are investigating an issue that impacted Box downloads and uploads from approximately 7:40 AM to 7:50 AM US Pacific time. No further impact has been observed since that time. More information will be provided here as soon as possible.
Posted 6 days ago. Oct 12, 2018 - 08:15 PDT
This incident affected: Box Web Application (Uploads/Downloads) and Box Platform / API (Uploads/Downloads).