[Medium] Issues with Search
Incident Report for Box
Resolved
The issue has been fully resolved. If you experience any new errors while searching for content, please let us know at https://support.box.com.
Posted about 1 month ago. Nov 10, 2018 - 10:43 PST
Identified
The issue has been identified and remediated. Users should no longer receive errors while performing searches. If you experience any new errors while searching for content, please let us know at https://support.box.com.
Posted about 1 month ago. Nov 10, 2018 - 10:35 PST
Investigating
We are currently investigating an issue with search. Users may see an error stating "Sorry, there was an error performing your search" via the web application. We will provide another update as soon as possible.
Posted about 1 month ago. Nov 10, 2018 - 10:30 PST
This incident affected: Mobile Applications (Search), Box Web Application (Search), and Box Platform / API (Search).