The monitoring period has ended and no further impact has been observed. We are considering this issue resolved. If you are still experiencing issues with uploads, please let us know at https://support.box.com.
Posted 3 months ago. Nov 01, 2018 - 12:01 PDT
We have identified the cause of the issue and taken steps to remediate with full recovery observed around 11:05 AM PST. We are currently monitoring to ensure no further impact from this event.
Posted 3 months ago. Nov 01, 2018 - 11:15 PDT
We are currently investigating an issue with uploads. Some users may experience latency when uploading content. We will provide more information here as it becomes available.