Starting on Saturday, November 22nd at 11:30 PM PST until Sunday, November 23rd 2:30 AM PST, Box will be conducting limited Resiliency Testing. Though no service impact is expected, this activity may result in short, intermittent service degradations such as brief slowness while using the box.com website, client applications, and API. We will be closely monitoring service metrics and do not expect an increase in 5xx errors during this window. As a result of this testing, we aim to update and enhance our recovery capabilities, ultimately improving the user experience and providing a smoother, more efficient platform by ensuring the reliability and resiliency of our services. We apologize for any inconvenience this may cause and greatly appreciate your understanding as we strive to enhance our services. Any additional updates will continue to be shared through our status site until this maintenance is complete. If you require any additional assistance during this maintenance, please contact Box Support via https://support.box.com.
Posted Nov 18, 2025 - 13:51 PST
This scheduled maintenance affects: Box Platform / API (Content API, Content Preview, Search, Uploads/Downloads), Box Notes (Web Application), Desktop Applications (Box Sync, Box Drive), Box Web Application (Uploads/Downloads, Collaboration, Search, Preview, Sharing (Shared Links), Admin Console & Functionality), and Mobile Applications (Preview, Search, Uploads/Downloads).