After further monitoring, this incident is now considered resolved. MS Office Online Service has been restored to full functionality. If you continue to experience any issues, please contact Box Support at https://support.box.com.
Posted May 15, 2025 - 05:48 PDT
Update
After further monitoring, this incident is now considered resolved. MS Office Online Service has been restored to full functionality. If you continue to experience any issues, please contact Box Support at https://support.box.com.
Posted May 15, 2025 - 05:41 PDT
Monitoring
Our team has taken steps to remediate this issue and is seeing improvement for MS Office Online service. We are continuing to monitor for any additional impact.
Posted May 15, 2025 - 04:28 PDT
Update
We are continuing to investigate, and have raised this with Microsoft to ensure the swiftest resolution. Further information will be provided when available.
Posted May 15, 2025 - 01:33 PDT
Investigating
Our team is investigating an issue with MS Office Online, specifically on Powerpoint files. Users may see errors while opening Powerpoint files with MS Office Online. We will provide additional information as it becomes available.
Posted May 15, 2025 - 00:35 PDT
This incident affected: Partners / Integrations (Microsoft Online).