The issue has been resolved and we are taking steps to prevent the issue moving forward. No further impact was observed outside of the timeframe. If you receive any new issues, please let us know at https://support.box.com.
Posted 2 months ago. Oct 04, 2018 - 12:08 PDT
We are continuing to investigate this issue.
Posted 2 months ago. Oct 04, 2018 - 11:31 PDT
Between 11:16 AM US Pacific and 11:20 AM US Pacific, we observed a significant drop in successful upload throughput. We are investigating this potential issue at this time. Users should no longer see any impact at this time.
Posted 2 months ago. Oct 04, 2018 - 11:30 PDT
This incident affected: Box Web Application (Uploads/Downloads), Mobile Applications (Uploads/Downloads), Box Platform / API (Uploads/Downloads), and FTP, WebDAV.